English
Privacy Policy
AirParts Australia Pty Ltd (trading as AirParts Auto Trading Concept) is the operator of air-parts.com.au ('the Site'). This Privacy Notice describes:
1 – Scope and Consent
• the personal information we collect and how we use that information
• when we might disclose your personal information
• how we keep and protect your personal information
The Privacy Notice applies to this Site and to any applications, services or tools (collectively 'Services') where this Privacy Notice is referenced. By using our Services and/or registering for an account, you are accepting the terms of this Privacy Notice and our T&C.
What is Personal Information?
'Personal information' is information or an opinion about an identified individual, or an individual who is reasonably identifiable, either from the information directly or from that information combined with other information that we have, or are likely to have, access to. Personal information doesn’t include de-identified, anonymous or aggregated information that can no longer be used to identify a specific person.
Public Information?
Public information is any information, including personal information, you share with a public audience, including personal information you publish on our Site. Public information is available to anyone on or off our Services and can be seen or accessed through online search engines, APIs, and offline media, such as on TV.
Changes to this Private Notice
We can change this Privacy Notice at any time by posting the updated terms to the Site. The updated terms automatically take effect 14 days after they are posted. We may announce any changes to this Privacy Notice on our Site and/or via email if we believe they are material.
2 – Collection
We collect, process and retain personal information from you and any devices (including mobile devices) you use when you: register for an account with us, use our Services, give us information on a web form, update or add information to your account, join community discussions, chats or dispute resolution or when you otherwise contact us.
3 – Use and Retention
We use your personal information to: provide and improve our Services, give you a personalised experience on our sites, contact you, provide customer service, provide you with personalised advertising and marketing, including marketing, and detect, prevent and investigate fraud and/or other illegal activities.
We keep personal information from active accounts as long as it is needed for our operations. We also keep personal information from closed accounts when we’re legally required to and also to stop fraud, collect outstanding fees, troubleshoot problems, help with investigations, enforce our T&C and take other actions under applicable national laws.
4 – Choice
You choose how we use your personal information to communicate with you.
Marketing Communications.
If you don’t want to receive marketing communications from us, you can unsubscribe via the link in the email you received. Registered users may also unsubscribe via the communication preferences options in their profiles.
5 – Access
You can access and correct your personal information by signing in to your account. Please update your personal information immediately if it changes or is inaccurate.
Once you make a public posting, you may not be able to change or remove it. If you ask us to, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and as required under applicable national laws.
We will honour your right to request access to, or modification or deletion of, your personal information. We may have the right to withhold that access or refuse to modify or erase your personal information under applicable national laws, but we will give you reasons if we do so. To contact us about access and to find out if any fees apply, please contact Customer Service or by using the contact details above.
6 – Disclosure
We may share your personal information with third parties to provide you with our Services, to comply with the law, to enforce our policies, to enable our marketing and advertising activities, or to prevent, detect, mitigate and investigate fraud or other illegal activities. We don’t give your personal information to other third parties for their marketing and advertising purposes unless you give us permission.
7 – Security
We protect your information using technical and administrative security measures. Our safeguards include firewalls and data encryption, physical access controls to data centres and information access authorisation controls. If you believe your account has been abused, please contact Customer Service.
8 – Important Information
This section sets out some important information about your use of our Services.
Social login
If you sign into your social network account using the same email that you previously used to register for an account with us, you will access your existing account with us.
If you sign into your social network account using an email address that we don’t recognise in our systems, a new account will be created in our systems for you. You may use social login or regular sign in each time you login into your account with us. If you use regular sign in but a password has not been issued to you (because you registered through social login) you need to get a password through the password reset flow.
When you use social login the 'keep me signed in' policies of the social network provider apply. We do not control those policies.
For your safety we recommend that you:
• Don’t use social login if you are accessing our Services using a public or shared device
• Visit your social network provider site to learn about their sign in policies and your options
Unwanted or threatening email
We do not tolerate abuse of our Services. You do not have permission to add other users to your mailing list, call or send SMS messages for commercial purposes, even if a user bought something from you, unless the user has given their explicit consent. Sending unwanted or threatening email and SMS messages is against our Terms of Use. To report spam or spoof emails please contact Customer Service.
Third party privacy practices
This Privacy Notice addresses only the use and disclosure of personal information we collect from you. If you disclose your information to others, or if you are directed to a third-party website, their privacy notices and practices will apply.
We can’t guarantee the privacy or security of your information once you provide it to a third party. You should check the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information, even when dealing with buyers or sellers on our site.
9 – Questions or Complaints
If you have a question or a complaint about this Privacy Notice or our privacy practices, you can write to:
Email: [email protected]
Or Mail to us:
AirParts Australia Pty Ltd
PO Box 10
Northmead, NSW 2152
Australia
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (Telephone +61 1300 363 992 or email [email protected]).
Last Modified: 24 September 2022